SSL Validity Extension/Renewal for Subscription SSL (Multi-Year SSL Certificates)

If you have bought a Multi-Year Subscription SSL Certificate, please follow this guide to extend/renew it for the subsequent year.

Kindly note that you should proceed with the following when you SSL is less than 30 days before expiry.

  1. Generate the CSR.
  2. Copy the CSR. Including the "-----BEGIN CERTIFICATE REQUEST-----" and "-----END CERTIFICATE REQUEST-----"
  3. Login to our billing area -
  4. On the top bar, click on “Services” > “My services”.
  5. Select the SSL service.
  6. Click on "Submit Certificate Request".
  7. Paste the CSR that you have copied earlier.
  8. Select the validation method you wish to do and follow the instructions to complete the process.
  9. Once validation is complete, redo step 4 and 5 listed above.
  10. Under “Issued”, it should show today’s date.
  11. Under “Expires”, the expiry year will extend by 1 year from today.
  12. Click on “Download Certificate” to download the new SSL.
  13. Install the new SSL onto the server.

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