Yes, we provide 24/7 Technical Support through our ticket & live chat system.
Acknowledgement of enquiries will be within 1 hour.
Problem resolution will be within 6 hours response time.
For network failure, it will be as per our Network SLA on https://www.apc.sg/legal.
For hardware failure, it will be as per our Hardware SLA on https://www.apc.sg/legal.