APC Hosting can assist with your migration if you have purchased a new Shared Hosting or Reseller Plan.
To request for the migration assistance, please contact us at support@apc.sg to fill up a migration form and to schedule for a migration time slot. This is so that we can have all the required details and to ensure you have purchased a compatible hosting plan for the migration.
With cPanel or Plesk,
Our migration team is able to provide migration assistance for customers with a compatible version of cPanel or Plesk control panel.
- Log into your existing control panel (cPanel or Plesk) with your current hosting provider. Go to "Backup" section to generate a full cPanel or Plesk backup.
- Once you have the full backup, upload it into your new hosting account for us to complete the migration at the scheduled time slot.
- For Shared Hosting Plan, APC Hosting will provide migration for the first 10GB for free. If you have purchased the Reseller Plan, we will provide free migration assistance up to 10 accounts (limited to a total of 10GB).
Without hosting control panel,
For customers without control panel, we will be able to provide a basic migration of your static files (excluding databases & emails).
- If your current hosting does not have cPanel or Plesk control panel, we will migrate your static files over to your new hosting account at the scheduled time slot.
We also provide initial migration assistance for VPS/Cloud/Dedicated servers with a compatible control panel. If you need further assistance or require additional customized migration support, kindly contact us at sales@apc.sg for us to assist you. Additional professional migration service is available for purchase.